FAQs

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1. What is Sunriya Creations?

Sunriya Creations offers beautifully handcrafted [products—e.g., jewelry, apparel, home decor—adjust according to your business]. We focus on unique designs, high-quality craftsmanship, and customer satisfaction.

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2. How can I place an order?

You can easily place your order through our website sunriyacreations.in.

Just browse our collections, select the products you like, add them to your cart, and proceed to checkout.

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3. What payment methods do you accept?

We accept payments through:

Credit/Debit Cards

UPI

Net Banking

Wallets

[Optional: "Cash on Delivery (COD)" if you offer it.]

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4. Do you offer customization?

Yes, we offer customization on select products!

Please contact us at [Insert email or WhatsApp number] to discuss your requirements.

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5. How long will it take to receive my order?

Standard delivery: [5–7 business days]

Customized products: [7–10 business days] (depending on design complexity)

You will receive a tracking link once your order is shipped.

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6. What is your return and exchange policy?

We accept returns and exchanges within [7/10/15] days of delivery.

Please refer to our Exchange and Return Policy for detailed information.

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7. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

You can also contact us directly for updates.

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8. Do you ship internationally?

Currently, we ship within [India only / select countries—update based on your policy].

For international shipping inquiries, please contact us.

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9. My product arrived damaged. What should I do?

We’re sorry for the inconvenience!

Please contact us within 48 hours of receiving the order with photos of the damaged item, and we will assist you with a replacement or refund.

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