Thank you for shopping with Sunriya Creations.
We strive to provide you with products you’ll love. If you are not completely satisfied with your purchase, we are here to help.
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Returns
We accept returns within [7/10/15] days of delivery.
To be eligible for a return:
The item must be unused, unwashed, and in the same condition that you received it.
It must be in the original packaging with all tags attached.
Proof of purchase (receipt or order number) is required.
Non-returnable items:
Customized or personalized products
Items on sale or purchased during promotions
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Exchanges
We only replace items if they are defective, damaged, or if you received the wrong product.
To request an exchange, please contact us within [48 hours] of receiving your order.
If the exact item is not available, you may choose a replacement item of equal value or request a store credit.
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Process for Returns/Exchanges
1. Email us at [Insert support email] with your order details and reason for return/exchange.
2. Our team will guide you on how to return the item.
3. After receiving and inspecting the item, we will process your refund or exchange.
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Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to our error (wrong or defective product).
In case of an approved refund, original shipping charges (if any) are non-refundable.
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Refunds
Once your returned item is received and inspected, we will notify you.
If approved, your refund will be processed to your original method of payment within 7-10 business days.
We're happy to help! Email us: Rlapkk99@gmail.com
80 Rs all over India
